Buyer's Guide To Choosing The Best 1300 Number Plans for Your Business

Buyer's Guide To Choosing The Best 1300 Number Plans for Your Business

A 1300 phone number has quickly become a must-have for Australian businesses.

It offers call management features that a regular number can't and is a cost-effective way to receive incoming calls at the price of a local call.

Every 1300 number plan is designed to suit different business needs, models and sizes.

Comparing 1300 number plans is critical to getting the best value for money, so we have compiled a guide on everything you need to know before choosing the right 1300 business number plan.

How to choose the right number plan for your business

Choosing the right 1300 number plan for the needs of your business depends on a few factors.

Customisable plans tailored towards your business needs!

Our $20 startup plan, $20 unlimited small business promo plan and $40 unlimited plans are designed to accommodate different business sizes and models.
All of our plans have additional features you can choose from to add to the cost of your 1300 number, resulting in a tailored plan that encompasses your individual business needs for incoming calls.

Compare our $20 and $40 plans!

Secure our $40 monthly plan, perfect for small businesses, at $20 for the first 3 months. Our $20 startup up plan is aimed at new start up businesses with small call volumes. Here is a comparison of the call rates for our 3 plans:

Call management features included in all plans:

• Voice to email
• Mobile-to-mobile overflow
• Caller ID
• 1300 caller alert
• Schedule daily routing
• Schedule weekly routing
• Business announcement
• Live call reporting
• Missed calls tracking
• Cancelled call tracking
• Simple call analytics

Our $20 startup monthly plan also provide some advanced call management features, including:

• Simultaneous ring
• Round robin
• Simple IVR (Interactive voice response)

Additional features and add-ons to enhance your service

You also have the option to mix and match advanced add-on features to customise and improve the call management features offered as part of your plan.

Optional call paid features for $20/$40 plans for an additional 15c per call:

• Simultaneous ring
• Round robin
• Simple IVR (Interactive voice response)

Optional paid corporate network features available for large corporate clients:

• Complex IVR (Interactive voice response)
• State-based call routing
• Area-based call routing
• Postcode prompting
• Granular call reporting

Advanced features that are useful for large businesses

Our advanced tracking and analytics features can bring so much to the efficiency of your customer service channels as you grow and your business strategy and brand.

Call tracking and analytics for enhanced business insights

Explore the transformative capabilities of Telcoworks’ 1300 number plans with cutting-edge call management solutions.

Our comprehensive suite of features empowers businesses to unlock invaluable insights into customer behaviour, gauge marketing effectiveness, and refine call-handling procedures to align with business hours.

By harnessing these tools, you can effortlessly collect and analyse crucial data points to make informed decisions that align with your business strategy.

Embrace the power of advanced call tracking technology with Telcoworks and propel your business towards unprecedented success.

Seamless transfers from other providers

Transferring your existing phone number to Telcoworks is a seamless and hassle-free process.

With our dedicated support team, transitioning your number is as easy as making a phone call.

Simply provide us with the necessary details, and we’ll handle the rest, ensuring minimal disruption to your communication channels.

Telcoworks ensures you still have 99% uptime with your number throughout the transfer process.

Why choosing a memorable number will help your business

Smartnumbers, also known as phonewords, offer a simple and memorable way for customers to contact large businesses.

Using a phone word or phrase for inbound calls associated with your brand or industry as your phone number creates a unique and easily recognisable contact point for customers.

This makes it easier for customers to remember your contact information and enhances brand recall and credibility.

To learn more about Smartnumbers, see our guide on finding the right 1300 number for your business.